We seem to be in the midst of a major softening of business across a significant percentage of salons. My take is that much of this is a consumer-driven correction related to an overreaction by many salons to coaching advice saying "raise your prices!" - with little to no context. Inflation is very real but too many coaches are using it as clickbait to grab attention while seemingly not understanding the complexities of inflation and salon pricing strategies. I also get into what's trending with tips plus the importance of growing new revenue categories during tough times.
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Social Beauty Makers
Each week, longtime pro beauty executive Gordon Miller brings insights and inspiration to you - by way of 2 fast-paced 15-minute episodes. Sundays feature 1-on-1 conversations around one big idea with industry "masters" - a group of mindful (and often iconic!) professionals with unique insights into a variety of important topics. Wednesdays feature Gordon solo for a curated version of what he sees and hears in our larger world that is relevant to salons, pros, and brands. As Gordon likes to say "the pro beauty industry is a mirror image of our larger world" - and this is our 15-minute weekly effort to share what that might mean for your today....and tomorrow.