Social Beauty Makers
Social Beauty Makers
65. The Year that was 2023: What Happened & Why
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65. The Year that was 2023: What Happened & Why

Transcript

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2023 was a crazy year: Lots of success stories but perhaps even more failure (and mostly confusion over what it all might mean). My take relative to those who struggled: "overcorrection" of pricing and shifting of boundaries, public client shaming- and too many jumping unprepared into self-employment. For those who did well, the big ideas driving success seem to align with pre-pandemic core success drivers: Great SERVICE and customer CARE....tied to a bit of hustle. Note: thanks to Dall E for the AI take on my pooch Cody at the podcast desk!

Social Beauty Makers
Social Beauty Makers
Each week, longtime pro beauty executive Gordon Miller brings insights and inspiration to you - by way of 2 fast-paced 15-minute episodes. Sundays feature 1-on-1 conversations around one big idea with industry "masters" - a group of mindful (and often iconic!) professionals with unique insights into a variety of important topics. Wednesdays feature Gordon solo for a curated version of what he sees and hears in our larger world that is relevant to salons, pros, and brands. As Gordon likes to say "the pro beauty industry is a mirror image of our larger world" - and this is our 15-minute weekly effort to share what that might mean for your today....and tomorrow.